Lotto Star has made a groundbreaking move in the betting industry by becoming the first betting company in South Africa to offer independent professional counselling services to its players. This initiative sets a new standard for responsible betting and emphasizes player wellbeing. By integrating qualified counsellors into its support ecosystem, LottoStar ensures that help is accessible and stigma-free.
In an industry often characterized by thrills and risks, Lotto Star is redefining responsible betting by placing mental health, emotional wellbeing, and ethical practices at the core of its brand. This service is designed for players facing betting-related stress, addiction tendencies, or emotional strain. Players can also take a quick and confidential Self-Assessment Quiz to evaluate their betting habits. Additionally, LottoStar has introduced the Cooling-Off Period and Self-Exclusion programmes, allowing players to temporarily deactivate their accounts and regain control over their betting.
LottoStar has made a significant advancement in player support by integrating in-house, professionally qualified counsellors into its platform. Unlike many platforms that only offer basic self-exclusion tools or refer players to third-party helplines, LottoStar provides free and confidential support. This initiative highlights LottoStar’s commitment to fostering a responsible betting environment.
A LottoStar spokesperson emphasized the company’s dedication to player wellbeing, stating, “Responsible betting has never just been a box to tick for us. It’s a commitment. A promise to our players that we care just as much about their wellbeing as we do about the games they love.” He added “Our goal is to create a safer, more supportive betting environment not just for today, but for the future of the industry.”
This commitment underlines LottoStar’s innovative approach to responsible betting, setting a new standard in the industry aiming to ignite a shift in the South African betting industry, empowering players to enjoy all legal standards in the betting industry in a mindful and informed manner.
