LottoStar has highlighted its Responsible Betting Programme, which provides players with tools designed to promote informed betting and help them maintain control over their betting activity.
The programme includes a Self-Assessment Quiz, Cooling-Off Period and Self-Exclusion options, giving players different ways to review their betting habits, take a break or step away from betting when necessary.
The Self-Assessment Quiz consists of 10 questions designed to encourage players to reflect on their betting behavior. LottoStar says players who identify concerns through the assessment can access independent support and counseling resources.
For players seeking a temporary break, the Cooling-Off Period allows them to suspend betting for periods ranging from one day to three months. The Self-Exclusion option provides a longer-term break, with accounts deactivated for a minimum of six months. According to LottoStar, reactivation requires confirmation from a registered psychologist.
A LottoStar spokesperson said the Responsible Betting Programme is intended to increase awareness of player-protection tools and promote a balanced betting experience.
“Since launching LottoStar’s Responsible Betting Programme, we’ve seen encouraging awareness of the tools available to players. These resources are designed to promote an informed, balanced and enjoyable betting experience. As part of our ongoing commitment to responsible betting, the programme is delivered with care and confidentiality,” the spokesperson said.
LottoStar said its support team is available through LiveChat on its website and by phone on 0800 267 7777 for players seeking assistance.
The company also encouraged players experiencing concerns about their betting to seek support and make use of available responsible-betting tools. The National Responsible Gambling Programme counseling helpline is available toll-free on 0800 006 008.
About LottoStar
LottoStar is a South African online betting platform focused on providing betting services alongside responsible-betting and player-protection tools.
LottoStar is licensed by the Mpumalanga Economic Regulator. Betting is restricted to persons aged 18 and over. Winners know when to stop. Terms and conditions apply. All games are fixed-odds betting events.
