0% of VIP Teams Run Their Portfolio on Purpose-Built AI or Automation, New iGaming Study Finds
Survey of 70 VIP professionals reveals an industry managing hundreds of its highest-value players through spreadsheets, fragmented systems and manual decisions, while nearly half see VIPs go inactive without warning. The Playa, together with Gaming Operations Academy and WarriorLab, has released The State of VIP Operations, a new study examining how iGaming companies actually manage […]



