Soccabet, a leading Ghanaian operator, has launched QTech Games retail solution, QTech Hybrid, in over 200 outlets across the nation. Founded in 2015, Soccabet has quickly become a Tier-1 brand in Ghana’s growing market, ranking among the top three digital operators. This new retail partnership with QTech Games solidifies its position as Ghana’s largest retail operator, seamlessly integrating retail and digital experiences through innovative software.
Ekaterina Mayorova, QTech Games Head of Region for Africa, expressed pride in the partnership, stating, “It’s an honor to be chosen by a respected brand like Soccabet to scale their retail operations. At QTech, we prioritize understanding local markets while bridging the gap between retail and online channels. Our QTech Hybrid solution is designed to elevate the customer experience by seamlessly connecting online and offline platforms.”
Henrik Sandin, Product Owner of QTech Hybrid, explained the solution’s origins during the pandemic, when many retailers faced closures and revenue losses. In response to this challenge, QTech developed the Hybrid concept to keep existing businesses afloat while transitioning them online. “Now, six years later, QTech Hybrid has evolved into a product that far exceeds initial expectations,” he said, noting innovations like cross-channel campaigns and the ability to use personal devices instead of vendor-locked terminals.
QTech Hybrid houses 10,000 games and updates its lobby with new titles daily, allowing players to explore a diverse gaming library. This platform not only reduces operational costs but also increases profits, a significant advantage for retailers looking to expand. Imad Hawwach, Managing Director of Soccabet, reinforced the collaboration’s potential: “Soccabet is committed to blending market-leading technology with Ghanaian culture. This partnership with QTech meets the diverse needs of our extensive retail network and ensures our customers receive the best gaming experience.”
QTech Hybrid connects players in Africa and other emerging markets with both traditional retail and digital experiences. It links QTech Games AI-powered casino lobby to a retail management system, enabling operators to manage both land-based outlets and online operations conveniently. Players can enjoy their favorite games from home or on the move, with the option to switch between physical terminals and mobile devices effortlessly.
Ghanaian customers increasingly seek functional, convenient, and personalized betting experiences. QTech Games and Soccabet have combined their expertise to deliver a coherent and effortless user journey across all channels. This partnership also aims to explore new cross-selling opportunities, especially with the upcoming FIFA World Cup, a crucial event for sportsbooks in Africa.
Players can enjoy all games comfortably from home or at physical terminals, with seamless transfers to personal devices. Operators avoid the need for expensive terminals, as QTech Hybrid runs efficiently on cost-effective computers and tablets. This solution is perfect for those looking to expand their reach across multiple platforms. QTech Hybrid combines casino software with terminal hardware, enabling smooth gameplay across both mobile and terminal devices.
Running on affordable devices, QTech Hybrid enhances multi-channel offerings without the need for significant capital investment. The platform allows players to switch and access games across various devices effortlessly, enhancing convenience. QTech Hybrid empowers operators to improve customer experiences, providing flexibility to thrive in both land-based and online sectors.
The cash interface simplifies fund management, enhancing trust through convenient deposit and withdrawal options. Players can easily deposit money, receive winnings, and transfer games between in-store terminals and personal devices QTech Hybrid blends digital and in-person elements, offering instant on-site transactions with no extra fees. The system broadens game variety while maintaining lower operational costs compared to traditional casinos. It combines online and offline promotions, offering customers comprehensive support.
