The National Lottery of Côte d’Ivoire (LONACI) has concluded a five-day series of decentralized consultations with its commercial network in the Abidjan District, aimed at improving operational efficiency, strengthening partnerships with concessionaires and boosting performance.
The final session took place on November 6, 2026, at LONACI’s Abobo agency, bringing the Sales and Network Management Department (DVGR) consultation programme to a close. The consultations covered the Biétry, Vallon, Yopougon 1 and 2, Plateau and Abobo agencies.
The mission was led by Khalil Coulibaly, Zone Supervisor for the interior, alongside Yvette Kouamé épouse Koné, Zone Supervisor for Abidjan 1, and Evelyne Grâce Kouakou, Zone Supervisor for Abidjan 2. The initiative provided an opportunity for LONACI to engage directly with concessionaires, understand their day-to-day operational challenges and identify practical measures to improve the management of its commercial network.
Through training sessions and discussions, participants examined ways to strengthen the capacities of network operators, address challenges encountered at agency level and improve overall service delivery and efficiency. The meetings also provided a platform for accountability and performance reviews involving activity coordinators and operations managers.
Participants presented their respective sub-zone results for the third quarter, assessed progress against established targets and identified areas requiring improvement. The review process also included the development of action plans to support stronger performance during the fourth quarter.
The sessions were attended by Coulibaly Kifigué, Sales Service Manager; agency managers; Bogui épouse Bello Roselande, Manager of Gaming Halls in Abidjan; Sanogo Lassina, Manager of Gaming Halls in the interior; and Ganda Djatou épouse Fofana, Supervising Support.
Through the decentralized consultation programme, LONACI reaffirmed its focus on strengthening communication with its commercial partners, improving operational practices and aligning the network around its performance objectives.
The exercise forms part of the company’s efforts to improve the effectiveness of its commercial operations and build a more responsive network capable of meeting its targets.
