Thabo Shole Mashao, standing in for Clement Manyathela, speaks with Kgothatso “KG” Mashile, Head of Marketing at Sizekhaya Holdings, to address some of the major concerns listeners have about the lottery.

One of the biggest worries the public has is the integrity of the National Lottery. Mashile acknowledges this concern and says, “That was a call to action for us, and we really had to act on it.” To respond, Sizekhaya Holdings introduced live draws so the public can see the process clearly, which Mashile describes as a step toward transparency.

Another issue raised by listeners is how to verify older winning tickets. Mashile explains that during the transition period, a verification process was put in place through the handover of relevant documents and ticket details. According to her, players can verify older tickets by contacting Sizekhaya Holdings or checking the website.

Mashile also addresses concerns about the affordability of PowerBall. Some players feel the price has become too high. She says the increase was intended to create a clearer separation between Lotto and PowerBall, with PowerBall positioned for players who want to chase larger jackpots. “We said, let’s clearly separate so that we can define the two games as two separate brands.”

Throughout the conversation, Mashile reiterates Sizekhaya Holdings’ commitment to openness and transparency. She says,

“We are there for the people. We’re doing this for the people. We are Sizekhaya because we are here to help the people of South Africa.”

She also encourages members of the public to attend live draws to see the process firsthand, and invites listeners to scroll up to hear the full episode with Kgothatso “KG” Mashile.