The Zambia Revenue Authority (ZRA) has reaffirmed its commitment to modernizing tax administration by promoting secure and convenient digital payment platforms. This initiative supports compliance across all sectors of the economy, including the rapidly growing gambling industry, and aligns with Zambia’s broader goal of creating a more efficient, transparent, and cashless tax system.
ZRA encourages taxpayers to utilize its diverse range of digital solutions designed to simplify tax payments, return submissions, and interactions with the Authority. These platforms eliminate the need for physical visits to ZRA offices, saving time while enhancing security and accessibility.
Available Digital Payment Channels:
- Mobile Money
- USSD services
- Mobile applications
- Online banking
- WhatsApp payment solutions
- ZRA Portal (TaxOnline)
- Point-of-Sale (POS) terminals
These digital platforms are accessible to all taxpayers, including individuals, small and medium enterprises, corporations, and licensed gambling operators, ensuring seamless compliance across different sectors. In October 2025, Zambia implemented a 10% excise duty on betting stakes under newly enacted legislation. Licensed betting operators are required to remit this tax on a monthly basis.
The Constitutional Court has affirmed the legality of this measure, reinforcing the government’s commitment to fair and consistent tax enforcement. ZRA emphasizes that its digital platforms are not exclusive to the gambling industry; they are part of a nationwide modernization strategy that benefits all taxpayers. By reducing reliance on cash transactions, these tools enhance transparency, accountability, and convenience.
The ZRA is dedicated to ensuring equitable tax practices across all industries, including the expanding gambling sector. Through digital innovation, ZRA is making tax compliance simpler, safer, and more accessible for every taxpayer in Zambia.
